How do I cancel my MESA subscription or 7-day trial?

Uninstall from your Billing Portal

Follow the instructions below to cancel your MESA account subscription. This will cancel any subscription fees associated with it so that you won't receive any new subscription charges.

1. Starting from your MESA app dashboard, click My Account in the top-right corner, and then select the Billing tab.

   

   
2. Scroll down and open the Billing Portal.

   
3. Select Cancel Subscription from the Billing Portal view.

   

Uninstall from Shopify

Follow the instructions below to uninstall MESA; this will also cancel any subscription fees associated with it so that you won't receive any new subscription charges.

This will cancel your subscription or free 7-day trial.

1. Starting from your Shopify admin dashboard, click on the Apps.

2. Locate the App and sales channel settings section at the bottom of the Apps menu.

3. Locate the app you'd like to uninstall, click the three doc icon, then select the Uninstall button next to it.

After clicking Uninstall, you may leave us any feedback as to why you're uninstalling the app as well.