Error Codes
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Here is a list of common Shopify errors and common solutions. If you have any questions, please don't hesitate to contact MESA support.
400 Bad Request
The request was not understood by the server, generally due to bad syntax or because the Content-Type header was not correctly set to application/json.This status is also returned when the request provides an invalid code parameter during the token exchange process.
401 Unauthorized
The necessary are not present in the request or are incorrect. Solution: and replay the automation.
402 Payment Required
The requested shop is currently frozen. The shop owner needs to log in to the shop's admin and pay the outstanding balance to unfreeze the shop.
403 Forbidden
The server is refusing to respond to the request. This is generally because you have not for this action. Solution: and replay the automation.
404 Not Found
The requested resource was not found but could be available again in the future. Solution: Verify that the ID you are passing is correct and exists.
406 Not Acceptable
The requested resource is only capable of generating content not acceptable according to the Accept headers sent in the request.
422 Un-processable Entity
The request body was well-formed but contains semantic errors. A 422 error code can be returned from a variety of scenarios including, but not limited to:
Incorrectly formatted input
Checking out products that are out of stock
Canceling an order that has fulfillments
Creating an order with tax lines on both line items and the order
Creating a customer without an email or name
Creating a product without a title
The response body provides details in the errors or error parameters.
Solution: Check that your configuration is correct and replay the automation.
423 Locked
The requested shop is currently locked. Shops are locked if they repeatedly exceed their API request limit, or if there is an issue with the account, such as a detected compromise or fraud risk. if your shop is locked.
429 Too Many Requests
The request was not accepted because the application has exceeded the rate limit. Learn more about . Solution: or replay the automation when there is less activity on your store.
500 Internal Server Error
An internal error occurred in Shopify. Please post in the so that Shopify staff can investigate. Solution: Please replay your automation or contact Shopify for their staff to investigate.
501 Not Implemented
The requested endpoint is not available on that particular shop, e.g. requesting access to a Shopify Plus–only API on a non-Plus shop. This response may also indicate that this endpoint is reserved for future use. Solution:
503 Service Unavailable
The server is currently unavailable. Check the for reported service outages. Solution: Replay this automation.
504 Gateway Timeout
The request could not complete in time. Shopify waits up to 10 seconds for a response. Try breaking it down in multiple smaller requests. Solution: Try restructuring your MESA workflow to break it down into smaller parts. Reach out to MESA support if you have any questions.