Accuracy of orders_count Variable

Shopify currently has a known issue with their Customer API that doesn't consistently reflect the most up-to-date information for a Customer's Order related info. This issue typically affects the Customer orders_count variable in workflows and will (sometimes) cause issues with workflows that filter for a Customer's order count to proceed to the next step.

If you have a workflow that relies on a Customer's order count, please note that there may be times where this issue affects the automation from accurately processing a workflow. You can find more information on this issue in this Shopify Forum discussion: Customer Order Related Fields Out-of-Date