API Deprecation
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Klaviyo steps in your workflow(s) will stop working soon due to an API deprecation, so it’s important to update them to ensure continued functionality.
If you've created or installed a workflow that uses a Klaviyo action(s), our team will have created a duplicate version of your workflow that will have a prefix in the title called "Klaviyo Update:" that you will need to use going forward.
Here is an example of what your duplicated workflow will look like:
You will need to update your Klaviyo credentials, enable the newly duplicated workflow, and disable the old workflow. You will need to create a new Klaviyo credential only once.
In your newly duplicated Klaviyo workflow, click open a Klaviyo step and the Authenticate menu so that you're prompted to setup your new credential.
Click Connect with Klaviyo. If you are not already logged in, you will be asked to log in and select the Klaviyo account that you want to connect. Click Continue when you are prompted with the pop-up indicating that MESA has not been reviewed yet.
If you have multiple Klaviyo steps in your workflow, be sure to open the Authenticate menu of each one and ensure that the selected credential matches the newest credential you've just created.
If your Klaviyo actions add a profile to an email list make sure to select a List after creating a new credential in the Configure section or your action may produce errors.
After updating all of the Klaviyo step credentials and (if necessary) your List field, save the workflow and enable the "Klaviyo Update" workflow. Then, disable the old workflow.
After that's done, you're all set!
If you are using the List Subscribe action, it will now be called “Subscribe Profile.” The new Klaviyo action equivalent requires asking for consent from the users. If you do not wish to ask for users' consent, this requires a few new actions. Please contact us, and we can help based on the requirements of your workflow. If you are okay with asking for consent, you do not need to do anything about it.
Feel free to reach out to our team for any questions or assistance at contact@theshoppad.com via email or catch us on chat through the beacons in app.
