Package Tracking

The Package Tracking tool allows you to account for shipping information via tracking numbers in your workflow.

This helps you structure workflows based on up-to-date tracking information.

Configuration

Shipment triggers

You can run workflows based on certain shipping updates such as: Information Received, In Transit, Out for Delivery, Failed Attempt, Delivered, Exception, Expired, and Pending.

Track Package action

You can retrieve information relating to a shipment's current status by using the Track Package action.

When Shopify (or another e-commerce platform like Square) receives a new order with a tracking number, the Track Package action can track the shipment and allow you to filter based on different tracking states.

Technical Notes

If you track a tracking number and attempt to track it again it’s going to throw you an error. Any subsequent update needs to come from the trigger.