Frequently Asked Questions

One of my tasks failed.  What should I do?

The first thing you can do is check the Logs for this failure.  Mesa will provide some details on why this failure occurred and you can use this information to adjust the Automation or payload and then replay the task. For information on how to replay the task, see the next question in this FAQ.

How can I replay failed tasks?

From the Queue tab in Mesa, click into the failed task in your Queue.
Then, click on Replay Task:

Can I map trigger data to a later step in my automation?

Certainly! Just make sure to reference that trigger data Token in the later step. 

Does Mesa auto-save Automations?

Mesa does not auto-save automations at this time. All edits must be saved manually. 

I am using a service that is not mentioned on your getmesa.com website. Can I connect with it? 

If the service you are using has a publicly-available HTTP(S) endpoint, you can use our HTTP connector.  
If the desired service requires OAuth connection, then an out-of-the box solution does not exists at this time.  If this is the case, don't give up yet!  We may be able to custom build a solution for you. You can send our team an email mentioning the desired service connection at mesa@getmesa.com.

How should I test my Automations? 

To test your automation, click on the Automation. Then click on the Automation's Trigger Step. From there, you will see a Test button in the Actions section:

You can test the Automation by using an example payload, a custom payload, or a previous payload (you can adjust these payloads to your desire). If there are many conditions in your automations, we suggest using past payloads. This way, the data will more likely fulfill those conditions.  If you simply are trying to trigger the Automation, the example payload will work.

How much does Mesa cost?

For details on Mesa pricing, please refer to our pricing plans page for Mesa here: https://www.getmesa.com/pricing.

Why is my Automation action adding the same data each time it occurs?

If you find that your Automation is sending through the same data every time it runs, rather than new data from the Trigger event, it could mean that you've written values in your actions. To prevent this and have your automation dynamically update each time, you will need to set up your action to use Tokens (dynamic values) from the trigger data.