Billing Frequently Asked Questions
Can I change my plan later?
Yes, you can change your MESA plan at any time. Any subscription charges will be prorated.
Is the free plan really free?
Yes! MESA's free plan is a great way to get started with automation. You get access to MESA's template library and the workflow builder. With 50 automations granted per month, 2 enabled automations, and 2 connected apps, you'll be able to automate to your heart's content.
Do you offer a trial for the other MESA plans?
We do. Hobby, Professional, and Business plans come with a 7-day free trial. See what workflows you can create using MESA's popular Pro apps: Salesforce, Hubspot, and Odoo. Or try out the Shopify Booster Pack and experience the benefit of multiple workflows automating together to free up more of your time.
What if I decide to cancel?
Say it isn't so. Yes, you can cancel by clicking "delete" next to the application on your Shopify app menu. We may still send you a holiday card though :)
What are workflows?
Workflows are a sequence of steps that MESA can carry out on your behalf. Imagine teaching a friend to do a task: "first you do this, then you do that..." - that's a workflow!
What are automations?
Every time your workflow runs, it gets counted as an automation. An automation can be started at a scheduled time and date, or when an event happens - like when a new order is created.
- Your workflow begins when a Shopify order is created.
- For each order, one automation runs and will cost $0.01.
- If your Shopify store gets 1000 orders per month.
- You would have $10 in usage charges per month.
What are Premium apps and how are they billed?
Workflow A runs 1 automation: Shopify Order Created + SMS by MESA = 2 automations
Workflow B runs 1 automation: Shopify Order Created + SMS by MESA + Email by MESA = 2 automations
If you enrolled in a plan prior to May 25, 2022, you will no longer have a monthly Premium app usage limit. Workflows with a Premium app will now be doubled for every automation run and will count towards your plan's monthly automation limit. Additional charges per automation apply if the monthly automation limit is reached.