Find and replay a task for a specific order

In some cases, a workflow may fail while running through an order. If this occurs, it is recommended to replay the specific task that failed. You can see if the issue was a one-time problem or a structural problem within the workflow.

If the error occurs again after replaying the task, more troubleshooting or adjusting the workflow may be necessary.  

Follow the steps below on how to find and replay a task for a specific order.

1. Starting from the MESA dashboard, navigate to the Automate page and click on the workflow.

2. In the workflow, click on the Activity tab.

3. Enter the order number into the search field and see the task related to the order.

4. Click on the > icon to the left of the date. Every task in the workflow will then display.

5. Then, click on the vertical three-dotted icon next to the first task in the workflow. Lastly, click on Replay and Continue which will replay the task with the same details. Afterwards, Mesa will display the replayed task.